A short story between me and a Spanish customer-KUB
Trust is to believe and dare to trust. The meaning of trust is to be happy together. Trust is a feeling of life, it is also a noble emotion, and it is also a bond between people.
Thanks to Mr. Joe for his affirmation and trust in Kubao! Thank you also for the trust of our Spanish customer. In fact, we have never met. We completed this cooperation through the Internet (what a great Internet). This customer from Spain also met through someone else (Mr. Joe). KUB, and call me, they need KUB to help repair a chiller imported from Spain. Due to the long logistics and some short stories on the road, the reservoir tube of this equipment broke. Our preliminary judgment is that this is just a simple task. Later, when the engineer looked at the site, he realized that the plate heat exchanger was also damaged and fractured. It was necessary to increase the work of debugging the machine, vacuuming, and adding refrigerant!
In fact, we (KUB) are not a maintenance company, we only do some after-sales treatment for the products we produce and sell. So when a foreigner communicated with me at the beginning, I told him that we are selling equipment, not repairing equipment. But under his repeated request, I had no choice but to agree. At that time, I felt that actually helping others solve related problems is also meaningful. You just need it, I'm just professional, so let's help you solve it~ That's the mentality to take over this job!
After the repair, the customer sent us such a comment. He praised our professionalism and looked forward to the next cooperation (this time he bought the equipment), making all of us feel that the effort is really worth it!
We need trust, which is determined by the value of life that we seek to be recognized and respected. At least on the level of our consciousness, we need trust to make ourselves happy.
|Address :||No. 328 on the 4th plant hengyong Road, Jiading District, Shanghai|
|Factory Address :||No. 328 on the 4th plant hengyong Road, Jiading District, Shanghai|
|Work Time :||8:30-17:30(Beijing time)|
Pump idling, blocked rotation: check whether the waterway is normal. Abnormal power supply or circuit: check power supply voltage and phase sequence. Repair the circuit. The set value of idle current is inconsistent with the motor: adjust the set value of idle current.
Fan bearing is damaged: replace bearing. Blade stuck: adjust the blade and eliminate the fault. The air duct is blocked: dredge the air duct. Power supply or circuit failure: check power supply voltage and phase sequence. Repair the circuit. The set value of idle current is inconsistent with the motor: adjust the set value of idle current.
The expansion valve opens through the small orifice and blocks the ice: troubleshooting the expansion valve. Scaling of evaporator: clean evaporator. The suction valve is not fully opened: fully open the suction valve. The liquid pipe is blocked, the valve on the liquid pipe is not fully opened, and the filter is blocked: remove the blockage and fully open the valve. Insufficient refrigerant filling: check whether the system leaks and replenish the refrigerant. Too much lubricating oil: check the lubricating oil system to make it normal and drain excess oil.